FAQ

Constant Water is a truly “closed system” specifically engineered to prevent ALL contact between your water and external contaminants during system operation.

Every system that pulls water from a tank requires a vacuum relief valve. This valve is an open access through which dirt, chemicals, and other airborne “critters” can enter your critical emergency water system.

Constant Water pushes water from the tank. Our patented “push technology” eliminates vacuum relief valves that allow contaminants to enter your stored water.

Additionally, a malfunctioning vacuum relief valve can result in a water leak nightmare in your home.

You and your family deserve the best and safest system during an emergency. Don’t settle for less.

Yes they can, and many of our customers are using the systems specifically for that purpose.

Many communities are struggling to meet the basic water needs for all of their citizens.  To do so, cities are looking at limiting the water supply to 6-8 hours per day.  What about the other times of the day when you’ll need water.

With a CONSTANT WATER system installed, you can have water in your home from the storage tank during the times that public water isn’t available.  Because our system pressurizes the water in the storage tank during operation, potable water is available throughout your home or your small business.

When the public water comes back on, your CONSTANT WATER system tank will refill and be ready for the next scheduled outage.

We’ve got you covered!

Your Constant Water system can be shipped very quickly, and we can add the fittings so you can temporarily connect the tank temporarily to the cold water fitting that your washing machine uses.  Then after the storm passes, you can work with your plumbing professional for a permanent installation.

Feel free to call us.  We’re always happy to answer your questions.

About 30% of our customers HAVE a whole house generator when they order their Constant Water system.

Some questions for you:  How much propane is in your tank right now?  How much fuel does your generator use per hour?  What systems in your house use propane?  Do/will you have a dedicated fuel tank for your generator?

If you have a whole house generator that powers your well pump, you might still want a CONSTANT WATER system. Generator owners may prefer to avoid the fuel cost, noise, odor, and carbon emissions of their generator if water is the immediate need.

Whole house generators are expensive–You’ll find that out, if you haven’t already.  Unless you have a dedicated fuel tank, your generator will be consuming fuel IN ADDITION TO anything else in your home that might be consuming fuel.  You do not want to run out of fuel.

A CONSTANT WATER system WITH your generator allows you to turn off your generator and still have water.  You will save money and conserve fuel.  You never know how long a power outage will last.  Even with a generator, you should only use it when you truly need it.

You might prefer a smaller, portable generator to power your refrigeration and periodic lighting needs, while using CONSTANT WATER to meet your water needs.

With or without a generator, CONSTANT WATER will provide you an assured supply of emergency water throughout your home.

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CONSTANT WATER is designed to meet your water requirements. How long the water lasts will depend on your water consumption during an emergency.

The battery in the system will provide more than enough power for any of our our systems. Sizing your CONSTANT WATER system is a matter of determining how much water you may need per day and for how many days you may need water. If you use less water per day than planned, your water will last longer. If you use more per day (we have children too), it will last a shorter period of time.

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A larger well tank may not meet your needs.

• While a well tank may look large,  only a maximum of 20-25% of the tank is water.  The rest is air.  A 100 gallon tank may only have a maximum of 25 gallons of water in it.  To have up to even 40 gallons of water, you have to have a 160-200 gallon well tank.  Typically, 120 gallon well tanks are the max size and these can exceed $1,000.
• You can’t know how much water is in the well tank when the power goes out.  A well tank will only have its maximum water capacity IF the well pump has just refilled it before the power goes out.  If you have been using water, you could have almost no water left in the well tank when the power goes out.  You just can’t know how much water how much water is in your well tank.

With CONSTANT WATER, you will always have 40-120 gallons (depending on your systems size) of fresh water ready for you when you lose power or the well pump breaks.

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We offer tank sizes of 40, 80, and 120 gallons.  The control unit battery is sized for the 120-gallon tank.  If you need more than 120 gallons, you can add an additional tank and add an additional external battery.  Many of our customers with large homes or livestock have taken this approach.

When the lights go out, you know you have lost power to the well pump as well. CONSTANT WATER activates automatically. However, for well pump failure, or a failure in the well pump electrical circuit, your only indication is the loss of water pressure.

When you lose water pressure but have not lost power to the rest of the house, simply move the Mode switch on the CONSTANT WATER control unit to the ‘MANUAL’ position. This activates the system and provides pressurized water to your home or building while you work with your plumber to fix the well pump or electrical problem.

When your well is repaired, simply rotate the Constant Water control switch to the ‘AUTO’ position.  The system will refill automatically and you’ll be ready for the next storm or malfunction.

CONSTANT WATER assures the availability of water if the public supply is lost. If you are on a public water supply, you will typically leave your system in the ‘OFF’ position and move it to the ‘MANUAL’ position when you lose water pressure.

Each community well system will be slightly different.

If you lose water from your community well when the power goes out, then you will likely lose power as well. In this case, the ‘AUTOMATIC’ mode of the CONSTANT WATER system is best for you.

If your community well is on a generator and only periodically fails to provide water, the ‘OFF’ or ‘MANUAL’ modes will be best for you.

Absolutely.  Our animals need water too.

CONSTANT WATER can be installed in the same plumbing lines that provide water to your livestock. However, the CONSTANT WATER system needs to be installed in a location that will not freeze. Freezing temperatures will damage the system.

Many of our customers with larger water requirements will add a second tank and an additional battery.  This doubles the capacity of their Constant Water system.

Give us a call to see how easy this is to do.

In the event of a power outage in your absence, such things as leaky faucets or toilets could deplete the water supply leaving you with no water when you come home. Additionally, if there are systems in your home that draw water automatically, such as an irrigation system, these systems could deplete the water supply in your absence.

If you leave for an extended period of time, you should consider turning your CONSTANT WATER system to the ‘OFF’ position to ensure water is available when you return.

Constant Water recommends installation be completed by a licensed, insured professional plumber. Installation is very simple, but a professional can best assess your installation requirements.

You may install a separate CONSTANT WATER system in each building. Alternatively, you could install a CONSTANT WATER system centrally to feed all the property outbuildings. Each installation will be slightly different. Your plumbing professional can best guide you on your system sizing and installation options.

The CONSTANT WATER control unit must be installed away from the elements.

The CONSTANT WATER tank should be installed in a location protected from freezing temperatures and be protected from flying debris that could damage the tank.

We designed the system so the tank and the control unit do not have to be right beside each other.  With an additional length of air hose, the control unit can be quite a way from the tank.

The CONSTANT WATER control unit will be damaged by water. We designed the CONSTANT WATER system so the control unit and the tank do not have to be collocated. You can mount the control unit above the level of water, even on another floor, and connect the control unit to the tank by an air hose. There are no electrical connections between the control unit and the system tank.

An additional length of air hose can double the distance of the control unit from the tank.

Some backup sump pumps use water to generate the suction when the home or building loses power. Depending on flow requirements of the installed sump pump back-up system, the CONSTANT WATER system may provide enough flow. However, you would likely need additional tanks to meet both your personal water needs and those of the sump pump. Your trained, licensed plumbing professional would be best suited to evaluate your requirements.

We recommend two simple monthly tests:

1. Test the automatic activation and pressurization: With the CONSTANT WATER control unit in the “Automatic” position, remove AC power from the control unit. This will activate the system and pressurize the tank to 50 PSI. Pressurization of the full tank only takes 5-10 seconds. Restoring power to the control unit deactivates the system and depressurizes the tank.
2. Test the manual activation: With 120 VAC power available to the CONSTANT WATER control unit, rotate the control switch to “Manual” to activate the system and pressurize the system as described above. After pressurizing the tank, rotate the control switch to the “Off” or “Automatic” position to deactivate the system and depressurize the tank as described above.

We also recommend an annual inspection of all tank fittings and connections by a licensed, insured plumbing professional.

Having completed these periodic tests and inspections, you should feel comfortable knowing CONSTANT WATER will provide 40-120 gallons of water (depending on your configuration) during the next emergency.

Yes, but you should coordinate with your facilities manager/engineer and review the condominium association Rules and Regulations for any requirements or limitations.