Many of Our Customers Already Had a Generator

As we sell more and more Constant Water systems, we were surprised to learn that many of our callers already had a generator.  Some were portable generators. Some were large, whole-house generators. So we started asking why they were purchasing a Constant Water system as well.

Here is what they said:

1. They discovered how much fuel generators consume. Propane generators can consume upwards of $200-$300 per day in propane; much more than your heating system does.  They never knew how long the power would be out and didn’t want to run out of generator fuel. Then, they would have no electricity AND no water. We hear this a lot from customers during winter and summer.
2. With a generator alone, they had to run the generator when all they really needed was water.
3. Generators will not help with a well pump/system failure. The pump is broken—no amount of electricity will make it run. They still need water.
4. They were caring for an elderly family member and water is critical for elderly care.  They wanted to ensure water was always available.
5. They were on public water systems. Generators don’t help when the public water supply fails.
6. Generators are noisy. They grew weary of the noise and wanted to turn the generator off. And they didn’t want to run the generator at night. But, they still wanted water.
7. Portable generators had to be pulled out and hooked up when needed. They could wait on electricity. They needed water.
8. During milder weather, they didn’t need A/C or heating. They opened the doors and windows letting the sun and fresh air in. They did need water.
9. They had experienced generators that wouldn’t start due to dirty or stale fuel or improper maintenance.  They didn’t want to go out into the bad weather to start the generator. Or they ran out of fuel. They still needed water.
10. They simply wanted redundancy. They didn’t want to rely solely on either system.

We’re not anti-generator—Many of our staff have them as well, along with a Constant Water system, of course. But, we found it interesting and insightful why so many of our customers were foregoing a generator, buying a smaller portable generator, or adding one of our systems to their home that already had a whole-house generator.

Now we know, and we thought you should too.